XCheck Unified Communications for Skype enables businesses that have made, or are considering, a move to to Skype as a key business communication platform to realize all the benefit possible of using Skype within a unified communications environment, including:
 

• Integrated Email, Voicemail, Calendar
  XCheck provides a fully-integrated collaboration platform that includes a robust AJAX-based wen client for email and group calendar.  The platform is built on an entirely open-source architecture that delivers the leading mashable email/calendar application in the market. 
   
• 100% Skype Call Recording & Chat Capture
  Whether your business need is quality assurance, compliance, training or generally improving communicatiosn among customers and employees, XCheck records and stores calls in a completely hosted environment - there's no need to buy any hardware or software. 
  

XCheck also captures chats sessions so your business can retain all communications across channels.  Alone, these are valuable services, but when combined with email, group calendar and voicemail, XCheck enables users to treat all communication channels equally.  Businesses can now capture, organize, review and glean key information from communications by channel, conversation, customer, type or employee.  

 

• Indexing, Tagging & Search
  The XCheck suite delivers rich media indexing and tagging for organizing 'conversations' in any manner applicable to the business.  The system's robust, but easy to use, search builder enables any user to create and manage 'virtual folders' where media can be searched and reviewed accross a wide range of business criteria, content, metadata and tags.
   
• Process Integration & Mashing
   XCheck's unique platform and functionality allows businesses to leverage their communication channels in ways not previously possible.  If you're in the contact center, this likely takes the form of a flexible, highly customized and easily delivered quality, compliance and customer service assurance applications.  For sales and support orgnizations, a XCheck-Salesforce.com mashup can deliver a clear, searchable history of recorded calls, emails, chats and voicemails so the business can quickly search-out, review, communicate and resolve critical customer issues.  And if you're a small business, or small contact center XCheck opens the door to a unified communications platform you simply couldn't have implemented previously.
   
• Open Architecture & Standards
  The XCheck Suite is fully standards-based and supports multiple APIs (IMAP, POP, iCal, CalDAV) as well as MAPI and iSync, which enables compatibility with desktop clients like Microsoft Outlook, Apple desktop suite, and Mozilla Thunderbird.  If your business already uses these applications, and you prefer to continue leveraging those elements, you can continue to leverage existing applications while taking advantage of XCheck's unique offerings.
   
• Completely Hosted Environment
  XCheck delivers all of this functionality (and more) in 100% hosted, software-as-a-service model - there's no need for any hardware of software at all.  And the suite is highly secure, so you’ll never have to worry about anti-spam and anti-virus scanning.

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