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XCheck Unified Communications for Skype now in Private Beta

We are currently conducting a closed beta program for our hosted Skype Unified Communications application.  As we ready the application for public beta, we're still taking applications for the closed beta program.  Please let us know if you're interested in joining the program! 

 

If you'd prefer to wait for the kinks to be worked-out a little more, you can register for our newsletter and we'll let you know when the product is ready for public launch!

 

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Private Beta Program

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XCheck Announces Unified Communications for Skype and Workforce Optimization for Call Centers

XCheck is currently operating a closed beta program for the its new hosted unified communications and workforce optimization solutions.  These hosted applications enable businesses to tightly integrate Skype into their existing communications environment, including Email, IM/Chat, Scheduling, Quality, Customer Satisfaction and other collaborative business processes.

 

Unified Communications for Skype

 

 

Workforce Optimization for Call Centers

 

 

THE PERFECT SOLUTION FOR:

Call Centers

    • Monitor & Assess Call Quality
    • Ensure Compliance
    • Capture and Leverage Best Practices

 

Sales Organizations

    • Review, Share &Learn From Sales Calls (Game Tape)
    • Capture & Analyze Customer Perspectives
    • Allow Seamless Handoff Among  Team Members
    • Investigate Root Causes of Customer Issues & Compliants

 

Small & Medium Business 

    • Capture All Customer Interactions
    • Develop Integrated Communication Channels
    • Ensure Compliance
    • Analyze Customer Feedback

 

Skype Prime Providers

    • Record & Share Skype Prime Calls
    • Further Monetize your Expertise

 

Consumers

    • Capture & Share Important Calls
    • Protect Your Consumer Rights